The Support Center has moved!! See the new website https://support.goalexandria.com/  


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Welcome to Alexandria! We're glad we could join you in your mission to create a wonderful library experience for your patrons.

Librarian and Researcher

Circulation. Perform general library activities such as issuing books, placing hold requests and reservations, processing fees, fines, payments, and renewing books.

Items Management. Create, view, modify, or remove records that contain information on all assets that circulate (books, magazines, audio video media) in your library.

Patrons Management. Create, view, modify, or remove records that contain information about the users (i.e. patrons and operators) at your site/school/library.

Operations Management. View, email, and download information relating to your recently run operations (reports, utilities, imports, and exports).

Tools. See convenient shortcuts to a diverse assortment of program tools that help you to perform a wide variety of tasks.

Researcher. Use the patron-facing side of Alexandria that contains various search interfaces, virtual bulletin boards, and customizable links.

Preferences. Configure global settings that customize Alexandria according to your library's needs.

Using the Support Center

Alexandria has many components and capabilities. We understand it can be a little overwhelming at first, but we're 

The main menu is organized just like the app.


You may notice an info box at the top of the page. This will let you know if that part of Alexandria requires additional registration, shares data with Textbook Tracker, or is a site-wide preference.


In the top right corner of each page, you can see which part of the app that page is talking about. It will also indicate if there's a keyboard or URL shortcut to quickly access that part of the program.


Rate the page and let us know if we can improve anything.


Resources

Sign up for our Tip of the Week email! 

Newsletter

Video Directory/YouTube channel

Workshops/webinars

Resources page

Getting Started Resources

Customer Support


What's next?

I need to set up Alexandria.

My Alexandria is already set up. I just need to learn how to use it!

Accessing Alexandria


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