Pardon the mess! The Support Center is undergoing construction. 
Getting Started
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Welcome to Alexandria
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Welcome to Alexandria! We're glad we could join you in your mission to create a wonderful library experience for your patrons.
Librarian and Researcher
Circulation. Perform general library activities such as issuing books, placing hold requests and reservations, processing fees, fines, payments, and renewing books.
Items Management. Create, view, modify, or remove records that contain information on all assets that circulate (books, magazines, audio video media) in your library.
Patrons Management. Create, view, modify, or remove records that contain information about the users (i.e. patrons and operators) at your site/school/library.
Operations Management. View, email, and download information relating to your recently run operations (reports, utilities, imports, and exports).
Tools. See convenient shortcuts to a diverse assortment of program tools that help you to perform a wide variety of tasks.
Researcher. Use the patron-facing side of Alexandria that contains various search interfaces, virtual bulletin boards, and customizable links.
Preferences. Configure global settings that customize Alexandria according to your library's needs.
Using the Support Center
Alexandria has many components and capabilities. We understand it can be a little overwhelming at first, but we're
The main menu is organized just like the app.
You may notice an info box at the top of the page. This will let you know if that part of Alexandria requires additional registration, shares data with Textbook Tracker, or is a site-wide preference.
In the top right corner of each page, you can see which part of the app that page is talking about. It will also indicate if there's a keyboard or URL shortcut to quickly access that part of the program.
Rate the page and let us know if we can improve anything.
Resources
Sign up for our Tip of the Week email!
Newsletter
Video Directory/YouTube channel
Workshops/webinars
Resources page
Getting Started Resources
Customer Support
What's next?
I need to set up Alexandria.
My Alexandria is already set up. I just need to learn how to use it!
Accessing Alexandria
Introduction
Welcome, welcome! This video series will get you acquainted with Alexandria's interfaces and capabilities. Feel free to follow along in our Basic Training Guide as well.
Librarian
Librarian is the management side of Alexandria where librarians and staff can check out books, manage patron and item records, customize settings and preferences, run reports, and much more.
Circulation
Perform general library activities such as issuing books, placing hold requests and reservations, processing fees, fines, payments, and renewing books in Circulation.
Items Management
Create, view, modify, or remove records that contain information on all assets that circulate (books, magazines, audio, video, media) in your library within Items Management.
Patrons Management
Create, view, modify, or remove records that contain information about the users (i.e. patrons and operators) at your site/school/library within Patrons Management.
Tools
In Tools, you'll find convenient shortcuts to various tools that help you run reports, do inventory, customize bulletins, and more.
Preferences
Configure global settings that customize Alexandria according to your library's needs in Preferences.
Researcher
Researcher is the patron-facing side of Alexandria that contains various search interfaces, virtual bulletin boards, and customizable links.
