The Support Center has moved!! See the new website https://support.goalexandria.com/ 
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This page has been moved over to https://support.goalexandria.com/message-center/ |
Alexandria's Message Center allows you to receive notifications from COMPanion and other partners; these notifications contain data or information from COMPanion or COMPanion-sanctioned third parties and will vary depending on what features you are licensed to use.
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Keep an eye on new messages to learn about workshops, surveys, updates, and more! |
While the Makeover has added a Message Drawer to the Topnav where you can read our latest message, all of our recent communications can still be found in the Message Center. Click on “Messages from COMPanion Corporation…” in the message drawer to visit the Message Center.
Alexandria checks for new messages during Daily Operations and anytime the Message Center interface is activated.
Notifications or important files from other third-party partners are also included when Alexandria checks for new messages.
- Alexandria retrieves COMPanion notifications based on your Data Station's serial number.
- Alexandria remembers the last time that the Message Center was opened (per site); this becomes the individual cut-off point for all new messages.
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Alexandria's Message Center allows you to receive notifications from COMPanion and other partners; these notifications contain data or information from COMPanion or COMPanion-sanctioned third parties and will vary depending on what features you are licensed to use. The interface for the Message Center window has a single list, with the most recent COMPanion messages shown first.
The Message Center icon resides alongside the Operations Management and Help icons in the Circulation module.
Click on the Message Center icon to open the Message Center and display a list of your notifications; when you have unread notifications or receive notification that new messages are available, a red dot appears on the Message Center icon. New messages are checked for when Alexandria performs Daily Operations.
Message Center: Basics
Notifications or important files from other third-party partners are also included when Alexandria checks for new messages.
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