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Policy Exceptions

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Exceptions


The standard settings configured in the subtabs of the Patron Policy and Item Policy sections are the general rules for the selected patron and item groups (e.g. 6th Grade and eBook).  Exceptions to these rules are set in an appropriate combination of a patron and item policy. Exceptions mode allows you to modify the behavior and relationships between selected patron and item policies to further customize your policy settings.




Policy Exceptions (2:01)

One rule of thumb when creating an exception is to set up the policy based on how it will apply to the majority of users, and then set up the exceptions.

For example:

  • You can make an exception that items belonging to the Reference policy only circulate to members belonging to the Staff patron policy. While the standard Transaction Period for the Reference item policy could be set to 0 days, an exception to the policy could be made so that the patron Staff policy may check out the reference books for 3 days.

  • Similarly, if you have a patron policy for IT (Information Technology) and an item policy for Projectors, you may want to give your information technology specialists the ability to check out projectors, but only them and no other patrons under any other policies. Set the Transaction Period for Projectors to 0 days, then make an exception for your IT policy. 
  • While you usually allow your 4th Grade patrons to check out 5 items at a time, you may want to limit them when it comes to music CDs.
    • Select the 4th Grade Patron Policy on the left and the Music CDs Item Policy on the right.
    • Click the Exceptions tab (it will turn red).
    • Change the Maximum Loaned Items checked out to 3.

The policy exception is checked during each transaction but still applies to the patron as a whole. In the above example with Music CDs, if a 4th Grade patron has 3 items checked out (of any type), when she goes to check out another item, if the item is not a Music CD she will be able to check it out (until she hits her limit of 5); if the item is a Music CD she will be prevented from checking it out, because she already has 3 items. In other words, the Maximum Loaned Items is not looking at the item type, only the rule is checked when a transaction is created between a patron of this type and an item of this type.


When you save your changes, the fields, dropdown menus, or checkboxes with exceptions will be highlighted in red to indicate that they're exceptions to the default standards.

Policies subtabs that contain an exception will display an alert icon (i.e. warning sign) to the left of the name to indicate that an exception is present for the selected Patron/Item policy combination.

Step-by-Step Instructions

Click the Exceptions button and it will turn red to inform us that we are in Exceptions Mode. Once in this mode, make changes to the desired policy tabs and fields. When you save your changes, a red box will appear around the modified fields. Once you are finished, click the Exceptions button again to leave the Exceptions Mode.

When the Exceptions button is yellow, you know that there must be an exception involving your item and patron policies. The yellow alert icon (i.e. warning signs) that appear in the Policies tabs inform you as to where your exceptions are located. If you switch to a policy that does not have any exceptions, the Exceptions button will not be yellow and there not be an Alert icon.

To remove exceptions, click the Exceptions button and then the Actions drop-down menu located at the bottom of the Patron policy section (on the left) or the Item policy section (on the right). Here you can choose to remove any selected or all patron or item exceptions depending on which Actions drop-down menu you selected.

Create an Exception

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Modify an Exception

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Remove an Exception

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