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Getting Started

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Controller System Requirements

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The Alexandria v7 Server (Data Station) is cross-platform and available for both Macintosh and Windows operating systems. Interfaces are accessible via HTML5-compliant web browsers (Chrome, Firefox, or Safari) on computers, mobile devices, laptops, and tablets, such as Apple’s iPad, Google’s Chromebook, etc.

If you're Cloud Hosting your server with COMPanion, the only requirement is a supported Web Browser as documented below.

The general rule is that we support the 3 most recent macOS and Windows operating systems for the Data Station with the specific systems documented below.

Alexandria® Data Stations & Controllers:

  • macOS 10.11, 10.12 +
  • Windows 10, Server 2012 or Server 2016
  • 40 GB free space on system drive
  • X64 4 or more Multi-Core/Processor*
  • Variable RAM (see recommendations below)

*Alexandria is currently a 32 bit application and is currently NOT supported on 64 bit Operating Systems.

RAM Recommendations for 1-30 Site systems

  • 1- 5 Sites: 8 GB or more
  • 6-20 Sites: 12 GB or more
  • 21-30+ Sites: 16 GB or more

For configurations managing more than 30 Sites, contact the COMPanion Sales Department at 1-800-347-6439 for specific recommendations. More memory will often improve performance from OS caching.


COMPanion recommends using Solid State Drives (SSDs) for the OS and Data on all Controllers and Data Stations. Database applications such as Alexandria are disk intensive and with solid state drives, performance is greatly enhanced. For additional safety, configure a matched pair of SSDs as Mirrored RAID drives

As with all important systems, don’t let the primary drive space run out, or data corruption and loss of service may occur. On our systems, we get nervous when there is less than 40GB of free space

A separate Archive drive is useful for Archives and saves the space on the SSD for more important tasks.

The Alexandria Data Station has NO integrated UI, and can be run as a Service on both macOS and Windows operating systems. You must use a web browser to manage and use the server.


Controller Communications

The Alexandria Controller requires TCP/IP to communicate between hosted Data Stations and their clients.

The Alexandria Controller and the Data Stations it manages can not be dynamically allocated and must share a fixed TCP/IP address.

Other Recommendations

PDF Viewer


By default, labels, reports, and notices are generated in PDF format. We recommend using the most current version of Preview (macOS) or Adobe Reader as your default PDF viewer.


Screen Resolution


We support a minimum screen resolution of 1024 x 768 for all interfaces. Some interfaces support dynamically sized resolutions for Phones, Tablets, Laptops and Desktop systems which are smaller or larger than the minimum.

Web Browsers

We generally support the two most recent versions of the following browsers:

  • Safari
  • Firefox
  • Chrome

No Support for Virtual Machines

We do not provide support for Alexandria Controllers running on a virtual machine. A Controller is a highly sophisticated piece of software that should be run on its own dedicated server to optimize the performance of all libraries and librarians using it. If you test Alexandria on a VM, it will launch and run—but it won’t run well under heavy load when your patrons need it most, and nobody wants that.