Go to Imports and select Images > Choose File. Choose a ZIP file containing the images to be imported. If the file is larger than 50 MB, schedule an FTP import in the Saved tab. For best results, images should be approximately 186 x 240 pixels in size and either .jpg or .png format.

This happens when the grade table and patron grade are not matching exactly. To get your patrons to show up on the report, you will need to change the grade table or the Patron grade to match.

1. First, make sure the file is tab-delimited (not a csv file). 
2. Make sure you have a way to match the patron information with the info in the file, such as barcode, RSN (Record Sequence Number), GUID (Gobally Unique Identifier), Government ID (SSN), Community ID (Student #), or Primary Email, First Name, and Last Name (all 3). 
3. See Patron Imports Best Practices for more information.

Once there are no patrons listed in a homeroom anymore, the homeroom is removed. So, updating the homerooms manually, via import, or through authority control will remove any homerooms with no patrons. Contact Support for additional assistance.

1. In Reports > Patrons >Patron Barcode Labels (3x10), Options, you can adjust the size of the barcode labels. Make sure the row underneath is empty, and then select Large in the size dropdown.