The Support Center has moved!! See the new website https://support.goalexandria.com/ 
Getting Started
The root page ALEX:Getting Started Resources could not be found in space Alexandria.
How helpful was this page?
Accessing Alexandria
Last Updated: $action.dateFormatter.formatDateTime($content.getLastModificationDate())
An operator username and login password are required to access Alexandria every time the program is launched. All login attempts are recorded on your patron Transaction Log.
Tip
You can add, view, modify, or remove an operator record in the Patrons module.
To log in to Alexandria:
- Open the Alexandria app on your computer browser.
- On the Log In screen, enter your username and password.
- Click Log In.
Cloud-Hosted
Enter your library server's domain name, forward slash (/), and the name of the module you want to access.
- yoursite.goalexandria.com/librarian
Self-Hosted
Enter your Data Server's domain or IP address, colon (:) port number, forward slash (/), the name of the module you want to access.
- 123.456.78.910:80/librarian
- yourdomain.com:80/librarian
- yourdomain.com/librarian
Centralized Catalog, Distributed Catalog, or Controller
Enter your Data Server's domain or IP address, colon (:) port number, forward slash (/), the name of the module you want to access.
- 123.456.78.910:80/librarian
- yourdomain.com:80/librarian
IT Controller
If you’re running an IT Controller, you’ll need to follow your (optional) port number with a valid serial number to access a single site (e.g. http://123.456.78.910:80/7777777/librarian); to access the Controller’s “/admin” service, you forego the site-specific serial number (e.g. http://123.456.78.910:80/admin).
Enter your Data Server's domain or IP address, colon (:) port number, forward slash (/) serial number, and the name of the module you want to access.
- 123.456.78.910:80/librarian
- yourdomain.com:80/librarian
- Open your web browser and go to the address bar, typically located at the top of the window.
- Enter the following:
- your domain or IP address
- colon (:) port number (optional)
- forward slash (/) your Data Station's serial number (optional)
- forward slash (/) the module you want to access
- Tap Enter.
- On the Log In screen, enter your username and password.
- Click Log In.
Need to log in as another operator? This can happens when you need to perform a task that requires a different security group. For example, if a student aid is logged in but you need to change a preference setting, you'll need to log in as an administrator to make those changes.
- To view the Log In screen, reload your browser window by clicking F5 or the
icon. - Enter your username and password.
- Click Log In.
Accessing Online Interfaces & Modules
You can access the different Alexandria modules by adding the name of the module to your login URL. To access the different modules of Alexandria through your web browser, enter your server domain name or IP address, port number (optional), and serial number of your Data Station (optional), followed by forward slash (/) and the name of the online module you want to access into the address bar of your web browser. For example: http://123.456.78.910:80/preferences
- yourdomain.com:portnumber/serialnumber/module
- yourdomain.com/module
- Open your web browser and go to the address bar, typically located at the top of the window.
- Enter the following:
- your domain or IP address
- colon (:) port number (optional)
- forward slash (/) your Data Station's serial number (optional)
- forward slash (/) the module you want to access
- Tap Enter.
- On the Log In screen, enter your username and password.
- Click Log In.
- yourdomain.com:portnumber/serialnumber/circulation
- 123.456.78.910:80/preferences
- yourdomain.com/reports
You can locate your Data Station's IP address in Circulation > Special tab > System Info and Tools > Administration > Status.
Here are a few extensions that you can append to your server domain name (or IP address) to access their associated modules through a web browser:
Librarian Modules | Patron Modules | Admin Modules | |
| /librarian | /patrons | /mobile | /administration |
| /circulation | /preferences | /researcher | |
| /exports | /reports | /scout | |
| /imports | /reviews | /selfservice | |
| /inventory | /SIF | /selfservicein | |
| /items | /sites | /selfserviceinout | |
| /messages | /tools | ||
| /operations | /utilities | ||
Tip
Bookmark your favorite modules for easy access!
Reset Your Login Password
If you forget your password or would like to reset it, click Can't access your account? at the bottom of the Log In dialog. When the Reset Password dialog appears, enter your username, barcode, or email address associated with your account. If you have your Email settings properly configured, you should promptly receive an email that allows you to reset your username and password. If you do not have an email address associated with your account, please see your librarian or System Administrator.
