Tip for: 12.11.17

Patrons change their minds all the time, right? That hold placed just this morning needs to be removed this afternoon. Or, a teacher needs an item before all the students who are waiting for it. Alexandria allows you to deal with both of these situations: You may both change the order of a hold request and remove it.

To change the order of a hold:

• Make the item the Current Item.
• Go to the Holds tab, then the Item subtab.
• Select the hold that needs to be changed.
• In v7, click Change Position, and enter the new position (e.g. #1 to get the hold soonest).
• in v6, drag the hold to the new position.

To remove a hold:

• Make the item the Current Item, or the patron the Current Patron.
• Go to the Holds tab, then the Item subtab or the Patron subtab.
• Select the hold that needs to be removed.
• Click the Remove button.
• When the dialog box appears, click OK / Yes to remove the hold.

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