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20 March 2019

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Frequently Asked Questions
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titleWhere is the genre information located within Alexandria?

Genre information is pulled from the 655_a MARC tag. You can view and modify the data in the Items module using the Items Editor or MARC View Editor.

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titleCan I enter more than one 655_a genre field to my Item records?

Yes! Add as many genre fields as you need for your patrons to find the item in Search. Keep in mind that only one genre will be displayed in the Items module, but you can click on the pencil icon to open the Genre Editor and view the rest.

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titleHow do I get genre information into my item records?

The easiest way is to ask your vendors to include genre information in the 655_a field of the MARC record, so it's added upon import. You can also add it by editing your records manually or by using the MARC editing tools, such as certain Utilities or Authority Control.

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titleWhen are RDA mediums (text-unmediated-volume) and how do I make them understandable in Researcher?

Resources Description & Access (RDA) is a newer standard in which mediums are stored in the 336, 337, and 338 fields and have three components separated by dashes, such as text-unmediated-volume (this one is equivalent to book). Since this medium format is a little harder for patrons to understand, you can add aliases (i.e. alternative names) that will show in Researcher instead. 

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titleWhere should my series information be located?

Whether adding series information manually or automatically via an Import or Utility, make sure the series is being cataloged in the 830 MARC field so the item displays and sorts correctly in Search.

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titleWhy can't I find the item I'm looking for with Title Assistant?

Title Assistant uses Z39.50 servers to search for items, so you may need to add more. Check out the z39.50 Preferences page for a list of resources you can use to bolster your Z39.50 list in Alexandria. You'll also find instructions on adding servers, creating sets, and more.

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titleWhy are copies being randomly added that can't be selected or modified?

If you have overlapping call numbers in Maps, Alexandria will display a duplicate title or a duplicate copy. If the copies can be modified but were not intentionally added, this may be from an import running too many times and adding a new copy each time.

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titleHow can I see how many Items and Patrons are in each site within a Centralized Catalog?

Go to Tools>Sites, and click on the gear icon and select Site Record Counts.

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titleHow can I import items into Alexandria?

Go to Tools>Import and select the category of what you are importing. Upload the file from your computer, and make sure to configure the field map. Note: Marc records don’t need to be field mapped. See Import for more information.

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titleHow can I easily change the copy location or copy shelving?

The easiest way is by using the Set All Copy Locations or CH command in Circulation. This is much quicker than going into each item to change copy locations. Make sure to clear the command line when you’re done!  You can also run the Copies Information Report to help view and sort your items.