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Please call if you need to contact Customer Support over the weekend. Emails are answered during regular business hours, Monday-Friday and have a 1-2 day response time. |
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| Another way to contact Customer Support is by filling out this form and describing what you need help with. Be sure to include a phone number and/or email address so we can get back to you! Please note that there is a 24 1-2 business hour day response time for these requests. If you need a faster response, call us or send a support request from the Support tab within Circulation Help Menu on the Topnav. .
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<META HTTP-EQUIV="Content-type" CONTENT="text/html; charset=UTF-8">
<script src="https://www.google.com/recaptcha/api.js"></script>
<script>
function timestamp() { var response = document.getElementById("g-recaptcha-response"); if (response == null || response.value.trim() == "") {var elems = JSON.parse(document.getElementsByName("captcha_settings")[0].value);elems["ts"] = JSON.stringify(new Date().getTime());document.getElementsByName("captcha_settings")[0].value = JSON.stringify(elems); } } setInterval(timestamp, 500);
</script>
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<form action="https://webto.salesforce.com/servlet/servlet.WebToCase?encoding=UTF-8" method="POST">
<input type=hidden name='captcha_settings' value='{"keyname":"COMP_Support_Form","fallback":"true","orgId":"00D300000000Swd","ts":""}'>
<input type=hidden name="orgid" value="00D300000000Swd">
<input type=hidden name="retURL" value="http://support.companioncorp.com/display/ALEX/Support+Form+Confirmation">
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<!-- NOTE: These fields are optional debugging elements. Please uncomment -->
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<!-- value="csasithorn@companioncorp.com"> -->
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<label for="name"><b>Name *</b></label> <br /><input id="name" maxlength="80" name="name" size="30" type="text" required/><br /><br />
<b>Library Name or Organization *</b> <br /><input id="00N2J00000ApjTM" maxlength="255" name="00N2J00000ApjTM" size="30" type="text" required/><br /><br />
<label for="email"><b>Email</b></label> <br /><input id="email" maxlength="80" name="email" size="30" type="text" /><br /><br />
<label for="phone"><b>Phone</b></label> <br /><input id="phone" maxlength="40" name="phone" size="30" type="text" /><br /><br />
<label for="subject"><b>Subject *</b></label> <br /><input id="subject" maxlength="80" name="subject" size="30" type="text" required/><br /><br />
<label for="description"><b>Description</b></label> <br /><textarea name="description" rows="10" cols="70"></textarea><br /><br />
<b>*</b> indicates a required field
<p></p>
<input type="hidden" id="external" name="external" value="1" /><br>
<div class="g-recaptcha" data-sitekey="6LdR0cMUAAAAAIQLgnX2JqmgtmTq92uTc1rLYAqU"></div><br>
<input type="submit" name="submit">
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Newsletter
Subscribe to our monthly newsletter for seasonal posters, book reviews, activity ideas, and more.
Image Removed Tip of the Week Sign up to receive weekly tips that help you use Alexandria efficiently. | Image RemovedRelease Notifications Sign up to receive information on new features and other updates. | Image Removed Facebook Group Join our Facebook group to discuss all things Alexandria with other librarians. | content-layer |
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| Image Removed Subscribe to our monthly newsletter for seasonal posters, book reviews, activity ideas, and more. Block Link |
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url | https://www.goalexandria.com/subscribe/ |
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| Image Added Sign up to receive weekly tips that help you use Alexandria efficiently. Block Link |
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url | https://www.goalexandria.com/tipoftheweek/ |
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| Sign up to receive information on new features and other updates. Block Link |
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url | http://support.companioncorp.com/display/ALEX/Upcoming |
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| Join our Facebook group to discuss all things Alexandria with other librarians. Block Link |
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url | https://www.facebook.com/groups/alexandriausergroup |
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