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Alexandria

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Info

Check out our trending FAQs.


Note

Pardon the mess—the Support Center is moving! Check out https://support.goalexandria.com/. 


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Get Started
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New to Alexandria? Start here.Setup options, maintenance strategies, and more!

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User

Guides

Research Group

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Want to give us feedback? Join today!

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New to Alexandria? Read our user guides for step-by-step instructions to get started. 

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Makeover
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Details on the Alexandria makeover!

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Tip of the Week
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Keep up to date with the latest tips and tricks.

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Alexandria Researcher

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Explore Alexandria

Librarian

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Librarian

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Operations & Tools

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Management

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FAQs

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Switch to 7, reports, inventory... Get your questions answered.

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Explore

Release Notes

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See what's new and improved in the latest version of Alexandria.

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Interactive Demo

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Explore Alexandria's capabilities by checking out our web-based demos. 

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Contact Us

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Need help or assistance? Contact Customer Support or Sales.

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Write Us

Frequently asked questions
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Troubleshooting

When Alexandria is behaving abnormally, it may be due to blocked ports, aggressive emails filters, etc. Before you give us a call, check these things first:

  • Does your machine have a network filter turned on?
  • Is one of your network filters blocking Alexandria communications?
  • Is your network blocking communications outside of your network?
    • Is your email firewall blocking or filtering Alexandria messages?
    Need more help?

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    Newsletter

    Subscribe to our monthly newsletter for seasonal posters, book reviews, activity ideas, and more.

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    Tip of the Week

    Sign up to receive weekly tips that help you use Alexandria efficiently.

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    Release Notifications

    Sign up to receive information on new features and other updates.

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    urlhttp://support.companioncorp.com/display/ALEX/Upcoming

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    Facebook Group

    Join our Facebook group to discuss all things Alexandria with other librarians.

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    urlhttps://www.facebook.com/groups/alexandriausergroup

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