The Support Center has moved!! See the new website https://support.goalexandria.com/  

Alexandria

Space shortcuts

Page tree


Versions Compared

Old Version 348

changes.mady.by.user Ashley

Saved on

compared with

New Version 715

changes.mady.by.user Myra

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Content Layer
id1210110815
Content Column
width100%
id1210110816
Content Block
background-color#102742
padding0px 0px 0px 0px
background-repeatno-repeat
margin10px 10px 10px 10px
overflowhiddenvisible
background-size1200px
border-width1
id1210110818
background-positioncenter center
background-imageKBM Banner Rockets.png
height350px






Image Modified


HTML
<center>

Livesearch
spaceKeyAlex
sizelarge
additionalnone
placeholderSearch Alexandria

HTML
</center>



Info

Check out our trending FAQs.


Note

Pardon the mess—the Support Center is moving! Check out https://support.goalexandria.com/. 


Content Layer
id1210181148
Content Column
columnalternate
width3325.333336%0%
id1210181149
Content Block
id1210181153

Image Modified

Get Started
Block Link
pageGetting Started Resources

New to Alexandria? Start here.Setup options, maintenance strategies, and more!

Content Column
columnalternate
width3325.333336%0%
id1210181150

Content Block
id1210181152618287484

Image Modified

User

Guides

Research Group

Block Link

pageUser Guides
urlhttps://docs.google.com/forms/d/e/1FAIpQLScf1ZO507q6WouT97e0lNbOLb3r1_MZEn7II8zeF6X0kC9rHQ/viewform

Want to give us feedback? Join today!New to Alexandria? Read our user guides for step-by-step instructions to get started. 

Content Column
width3325.333336%0%
id1212232057618287474
Keep up to date with the latest tips and tricks.
Content Block
id12101811551210181152

Image Modified

Tip of the Week

Makeover
Block Link
page

Tip of the Week
Content Layer
background-color$lightColor
border-width0
id1442263279

Alexandria Makeover
urlhttp://support.companioncorp.com/display/ALEX/Alexandria+Makeover

Details on the Alexandria makeover!

Content Column
width100%25.0%
id14422632801212232057
Content Block
background-colorid$lightColor1210181155
margin0 0 0 -10px
border-width0px
id1442263281
height20px

Image Added

Tip of the Week
Block Link
pageTip of the Week

Alexandria Librarian Modules

Keep up with the latest tips and tricks.


Content Layer
id1098304422
Content Column
width100%
id1098304436
Content Block
id1098304437

Explore Alexandria

Section
Column
width220px25%
Panel
borderWidth0
borderStylesolid
Image Removed

Librarian

Image Added  Circulation
 Image Added  Items
 Image Added  Patrons
 Image Added  Operations
 Image Added  Tools
Image Added  Builder
 Image Added  Preferences
 Image Added  Textbook Tracker
 Image Added  Offline
Column
width220px25%
Panel
borderWidth0
borderStylesolid

Operations & Tools

Image Added  Activity
 Image Added  Administration Settings
 Image Added  Authority Control
 Image Added  Export
 Image Added  Import
 Image Added  Inventory
 Image Added  Reports
 Image Added  Self-Service
 Image Added  Utilities
Image RemovedItems
Column
width220px25%
Panel
borderWidth0
borderStylesolid

Management

Image Added  Explore Builder
 Image Added  Manage Bulletins
 Image Added  Maps
 Image Added  Reviews
 Image Added  Routes
 Image Added  SIS Integration
 Image Added  Sites
 Image Added  Subscriptions
Image RemovedPatrons
Column
width220px25%
Panel
borderWidth0
borderStylesolid
Image Removed
Tools

Researcher

Image Added  Researcher
 Image Added  Browse
 Image Added  Bulletins
 Image Added  Explore
 Image Added  Group Search
 Image Added  Patron Status
 Image Added  Scout
 Image Added  Slideshow
layer1211544988
Content Layer
id1670276826
220pxpanelborderWidth
content-column
width
25.0%
id
1670276842
0borderStylesolid
Content Block
id
1670276858

Image Modified

Researcher

FAQs

Block Link
pageFAQs

Switch to 7, reports, inventory... Get your questions answered.

Content Column
width25.0%
id1670308187
content-
block
id
1670308202

Image Added

Release Notes

Block Link
pageRelease Notes

See what's new and improved in the latest version of Alexandria.

Content Column
width100%25.0%
id12115449961670322905
Content Block
id12115449981670322921
Image Removed

Image Added

Interactive Demo

Image Removed
Glossary

Image Removed
Write Us

Frequently asked questions
  • How do I log in to Alexandria?
    • Troubleshooting

    When Alexandria is behaving abnormally, it may be due to blocked ports, aggressive emails filters, etc. Before you give us a call, check these things first:

  • Does your machine have a network filter turned on?
  • Is one of your network filters blocking Alexandria communications?
  • Is your network blocking communications outside of your network?
    • Is your email firewall blocking or filtering Alexandria messages?
    Need more help?

    Primary Modules

    Image Removed  Librarian

    Image Removed  Circulation

    Image Removed  Items

    Image Removed  Patrons

    Image Removed  Tools

    Image Removed  Researcher

    Page Tree
    rootSupport
    spacesALEX

    Popular Labels

    Popular Labels
    spaceKeyALEX
    styleheatmap

    Column

    Librarian Modules

    Image Removed  Librarian

    Image Removed  Circulation

    Image Removed  Items

    Image Removed  Patrons

    Image Removed  Tools

    Column

    Tools Modules

    Image Removed  Administration

    Image Removed  Authority Control

    Image Removed  Export

    Image Removed  Import

    Image Removed  Inventory

    Image Removed  Preferences

    Image Removed  Reports

     Image Removed Self-Service

    Image Removed  Utilities

    Column

    Management Modules

    Image Removed   Bulletins

    Image Removed   Explore Builder

    Image Removed  Maps

    Image Removed  Reviews

    Image Removed  Routes

    Image Removed  SIF

    Image Removed  Sites

    Image Removed  Subscriptions

    Column

    Researcher Modules

    Image Removed  Researcher

    Image Removed  Bulletins

    Image Removed  Explore

    Image Removed  Scout

    Image Removed  Slideshow

    Image Removed  Status

    Image Removed  Mobile

    Librarian Modules

    Image Removed  Librarian

    Image Removed  Circulation

    Image Removed  Items

    Image Removed  Patrons

    Image Removed  Tools

    Administration Modules

    admin

    Tools Modules

    Image Removed  Researcher

    Image Removed  Bulletins

    Image Removed  Explore

    Image Removed  Scout

    Image Removed  Search

    Image Removed  Slideshow

    Image Removed  Status

    Image Removed  Mobile

    Administration

    Authority Control

    Export

    Import

    Inventory

    Preferences

    Reports

    Self-Service

    Utilities

    MANAGEMENT

    Bulletins

    Explore Builder

    Maps

    Reviews

    Routes

    SIF

    Sites

    Subscriptions

    Researcher Modules

    Image Removed  Researcher

    Image Removed  Bulletins

    Image Removed  Explore

    Image Removed  Scout

    Image Removed  Search

    Image Removed  Slideshow

    Image Removed  Status

    Image Removed  Mobile

    Block Link
    pageDemo Data

    Explore Alexandria's capabilities by checking out our web-based demos. 

    Content Column
    width25.0%
    id1670333250
    Content Block
    id1670333266

    Image Added

    Contact Us

    Block Link
    pageContact Us

    Need help or assistance? Contact Customer Support or Sales.

    Content Layer
    id1211544988
    Content Column
    width100%
    id1211544996
    Content Block
    id1211544998
    Anchor
    FeaturedTopics
    FeaturedTopics
    Featured Topics



    Html-bobswift
    <a class="twitter-timeline" data-width="600" data-height="500" href="https://twitter.com/COMPanionStatus?ref_src=twsrc%5Etfw">Tweets by COMPanionStatus</a> <script async src="https://platform.twitter.com/widgets.js" charset="utf-8"></script>



    Content Layer
    id1114004778
    Content Column
    width25.0%
    id1114004794
    Content Block
    id1114004809
    height160px
    Image Added
    Newsletter

    Subscribe to our monthly newsletter for seasonal posters, book reviews, activity ideas, and more.

    Block Link
    urlhttps://www.goalexandria.com/subscribe/

    Content Block
    background-colortransparent
    overflowvisible
    border-width0px
    id947437634
    HTML
    <div
id="google_translate_element"></div><script
type="text/javascript">

function googleTranslateElementInit() {

  new
google.translate.TranslateElement({pageLanguage: 'en', includedLanguages:
'en,es,fr'}, 'google_translate_element');

}

</script><script type="text/javascript"
src="//translate.google.com/translate_a/element.js?cb=googleTranslateElementInit"></script>




    Content Column
    width25.0%
    id1114049769
    Content Block
    id1114049785
    height160px

    Image Added

    Tip of the Week

    Sign up to receive weekly tips that help you use Alexandria efficiently.

    Block Link
    urlhttps://www.goalexandria.com/tipoftheweek/

    Content Column
    width25.0%
    id1114060026
    Content Block
    id1114060041
    height160px

    Image Added
    Release Notifications

    Sign up to receive information on new features and other updates.

    Block Link
    urlhttp://support.companioncorp.com/display/ALEX/Upcoming

    Content Column
    width25.0%
    id1114068803
    Content Block
    id1114068819
    height160px
    Image Added
    Facebook Group

    Join our Facebook group to discuss all things Alexandria with other librarians.

    Block Link
    urlhttps://www.facebook.com/groups/alexandriausergroup

    Content Layer
    id947437602
    Content Column
    width50.0%
    id947437618

    Content Column
    width50.0%
    id227555112

    © 2023 COMPanion® Corporation | All Rights Reserved | Terms of Service & Privacy Policy