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<center>

Livesearch
spaceKeyAlex
sizelarge
additionalnone
placeholderSearch Alexandria

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</center>


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Get Started
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pageGetting Started Resources

New to Alexandria? Start here.

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Video Directory
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pageVideo Directory

See how easy it is to use Alexandria.

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id618287484

Beginning-of-Year
Block Link
pageBeginning-of-Year Procedures

Prepare your library for the new year.

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Tip of the Week
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pageTip of the Week

Keep up with the latest tips and tricks.

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Explore Alexandria

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Librarian

Multiexcerpt
MultiExcerptNameLibrarian
   Circulation
   Items
   Patrons
   Operations
   Tools
   Preferences
   Textbook Tracker
   Offline
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Tools

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MultiExcerptNameTools
   Activity
   Administration Settings
   Authority Control
   Export
   Import
   Inventory
   Reports
   Self-Service
   Utilities
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Management

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MultiExcerptNameManagement
   Explore Builder
   Manage Bulletins
   Maps
   Reviews
   Routes
   SIS Integration
   Sites
   Subscriptions
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Researcher

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MultiExcerptNameResearcher
   Researcher
   Browse
   Bulletins
   Explore
   Group Search
   Patron Status
   Scout
   Slideshow
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V7 FAQs

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urlhttp://support.companioncorp.com/display/ALEX/Switch+to+Alexandria+7#SwitchtoAlexandria7-FAQs

Recently switched to 7? Get your questions answered.

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Release Notes

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pageRelease Notes

See what's new and improved in the latest version of Alexandria.

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Interactive Demo

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pageDemo Data

Explore Alexandria's capabilities by checking out our web-based demos. 

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Request Help

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pageContact Us

Need help? Fill out this form to get in contact with Support.

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Contact Support
Contact Sales


Multiexcerpt
MultiExcerptNameTroubleshooting
Troubleshooting

When Alexandria is behaving abnormally, it may be due to blocked ports, aggressive emails filters, etc. Before you give us a call, check these things first:

  1. Does your machine have a network filter turned on?
  2. Is one of your network filters blocking Alexandria communications?
  3. Is your network blocking communications outside of your network?
  4. Is your email firewall blocking or filtering Alexandria messages?



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