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Troubleshooting
When Alexandria is behaving abnormally, it may be due to blocked ports, aggressive emails filters, etc. Before you give us a call, check these things first:
- Does your machine have a network filter turned on?
- Is one of your network filters blocking Alexandria communications?
- Is your network blocking communications outside of your network?
- Is your email firewall blocking or filtering Alexandria messages?
Need More Help?
- Call Sales @ 1-800-347-6439
- Call Support @ 1-800-347-4942
- Email Support @ support@goalexandria.com
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