The Support Center has moved!! See the new website https://support.goalexandria.com/ 
21.11 Release Notes
23 April 2022
Highlights
Alexandria's CampusKEY, powered by GG4L Passport, is an enterprise-grade, single sign-on (SSO) and identity management (IDM) platform that helps school districts securely and cost-effectively distribute third-party EdTech applications and content to students and staff.
Now, students can see their other applications when they sign in with GG4L in Researcher.
Contact our Sales team today at 1.800.347.6439 or sales@goalexandria.com to learn more about adding this great feature to your Alexandria.
Bulletin Boards
Even with the Librarian Makeover, we’ve been able to give Researcher some love. Our new Bulletin Boards are available to try out at https://ccdemo.goalexandria.com/bulletinsbeta. Our favorite new features:
- You can set the Style (colors);
- It’s mobile-friendly;
- and embedded Google Forms and Calendars work great!
Search Widget
Did you know?—You can embed our Alexandria widgets on your library or school homepage so students can type in a search and jump directly to your Alexandria catalog.
Now we’re offering a new, tiny search widget. Learn how to add it to your webpage!
IMPORTANT—If you use Advanced Bookings...
Be aware that because of some of the changes to our Operations in the last few versions, Advanced Bookings reports may not run properly when initiated through the Advanced Bookings window (specifically when you choose "Automatically Check Out Items to Requesting Patrons"). So we recommend running your reservation reports via the Reports interface before processing Advanced Bookings.
We are working to fix this issue and we thank you for your patience!
Improvements
Running utilities changes your data, and if you aren’t careful, those changes can be catastrophic! To help prevent you from accidentally clicking through, we’ve added an extra step to the utility warning windows.
The Loaned Items Information report has been tidied up. The 1-line format has been renamed to Brief, there is now a serial number format in Detailed and Brief, the columns in Detailed have been renamed, and we added a page break option for the Brief format.
In the Makeover, the TL command now works to quickly take you to the Transaction Log tab.
Fixed
Circulation
- Expired stock holds that are checked out to discard are no longer charging patron accounts.
Copies that were declared lost while in-transit will no longer appear in the In-Transit system patron’s Paton Details dialog; copies that were declared lost while in-transit and were later found will no longer bring up the Process Found Item dialog.
Items
- 999 tags are no longer causing the genre tag to duplicate.
Reports
The links in email notifications to download the saved reports have been fixed.
Exports
- Items notes are now exporting with the correct format.
Inventory
- Both the Missing Items Report and Inventoried Items Report now sort by the Call Number, when run through Inventory.
This page has been moved over to https://support.goalexandria.com/release-notes/
All release notes 23.9 and onward are on the new Support Center.
Cloud-Hosted Updates
When you host with us, we take care of all updates! During these updates—the second to last or last weekend every month (Saturday and Sunday)—please plan for possible downtimes with Alexandria. And if you need to contact Customer Support over the weekend, please call us (emails are only responded to during regular business hours Monday–Friday).
Self-Hosted Updates
Once all of the Cloud-Hosted servers have been updated, we will make the update available to Self-Hosted servers.
We highly recommend you consider Cloud Hosting.
Not every version is able to update to the newest version, so the Available Updates window will only include those versions that meet your machine and version requirements.
Self-Hosted Notice - Mac
If you self-host on a Mac, hold off updating your servers to macOS 10.15 Catalina until you can update to Alexandria 22.8 or later (64-bit compatible releases).
If you self-host on a Mac, here's how to install the update on your Self-Hosted server:
- Log in to Alexandria.
- Append /admin to the end of your Alexandria URL.
- Click the Actions menu, then select Check For Updates.
- Select the update version from the list, then click Update. Your update will now download.
- The update screen will close automatically and you will be redirected to the login window.
Self-Hosted Notice - Windows
As of 2023 our self-hosted update process has changed.
If you self-host on a Windows machine and are on Alexandria 22.6 or earlier: Contact us for instructions and assistance updating to the latest version.
If you self-host on a Windows machine and are on Alexandria 22.12 or later, here's how to install the update on your Self-Hosted server:
- Log in to Alexandria.
- Append /admin to the end of your Alexandria URL.
- Click the Actions menu, then select Check For Updates.
- Select the update version from the list, then click Update. Your update will download to the Updates folder in your Alexandria Support folder.
- The download may take several minutes.
- The update screen will close automatically and you will be redirected to the login window.
- Once the installer has downloaded, and not before, quit Alexandria.
- Remove your existing Alexandria application using Add or Remove Programs in System Settings.
- Run the newly-downloaded Alexandria Installer.
Important Information
Version Numbering Change
As of 20.1, we've simplified our versioning scheme by dropping the series version. We now use the following:
- xx = academic year, beginning in June; yy = month
For example, 20.1 means:
- 20 = 2020 academic year
- 1 = The first monthly update (June)
Centralized Catalogs
If you have more sites than you are licensed for, contact our Sales team immediately at 1-800-347-6439. You can check this in Sites Management; the number of total sites plus the Union Site shows at the top, and the number you have licensed is at the bottom. The Union Site does not require an additional license.
Data Conversion
These Data Conversion notes are for Self Hosted users updating from v7 and switching from v6. If you are cloud-hosted or moving to cloud-hosted, we do everything for you!
Data conversions from older versions may not be supported. Before updating, please check the version you're currently running.
Updating from v7
If you're already running 7.17.12 or newer, you can update to the latest version. But if you're running an older version, you'll need to update a few times.
- Running 7.16.3? Update to 7.17.12 before updating to the latest version.
- Running 7.16.2? Update to 7.16.3, then to 7.17.12, before updating to the latest version.
- Running an even older version? Contact COMPanion Support for assistance. Depending on your current version, your upgrade path may go through one or more of the following: 7.15.3 → 7.16.2.6 → 7.16.3 → 7.17.12 → Current Version
Upgrading from v6
The process to update from 6.23.1 to v7 is quite a bit different than updating from a more recent version. Check out our v6 to v7 Conversion Guide for more information.
Running 6.22.9 or older? Update to 6.23.1, then to 7.17.12, before updating to the latest version.
Data conversion can take up to 10 minutes for a single database of average size or longer for larger collections and Centralized Catalogs, during which time the program will be inaccessible in your browser. Do not fear; it's still working. If you're concerned, check your server logs for a progress update.
