The Support Center has moved!! See the new website https://support.goalexandria.com/ 
23.6 Release Notes
18 November 2023
This page has been moved over to https://support.goalexandria.com/release-notes/23-6-release-notes/
Bulletin Board Builder joins the Makeover with an updated interface! Access Bulletin Builder from Builder. We’ve made it easier to order your bulletins, and our new editor helps you add the html you need to format your messages. Try out the beta, and give us your feedback!
(Alexandria Librarian only)
Are you have trouble seeing bulletins in Researcher? We'll be fixing this issue in the next (23.7) release; until then, make sure you have more than one board (with bulletins), and add show/hide dates to each board and bulletin.
New and Improved
Preferences
- Are you a district administrator who needs to set up preferences for every site? Your life just got easier. Although you already had control over any system preference (which only needs to be set from one place), if you'd wanted to align site preferences, you would have had to log in to every site and change that preference. Ouch. We feel your pain. So now you can push site preferences across all sites. Note: this can only be done by District Admins.
Circulation
- Hold dialogs now focus on OK instead of PRINT so you can move on to the next task faster!
Fixed
Circulation
- Circulation Homeroom tab was sorting by First Name. Oops! Now it sorts by Last Name again.
- Patron Details for Textbook Tracker now show relevant charge-type information.
Items
- Security Devices dropdown in the Copies tab now properly maintains the set value.
Preferences
- We were trying to be smart and in the end we weren't that smart. Some of your Services (preferences) may have been turned off; we're sorry! You can go to Preferences > Services and turn them back on.
This page has been moved over to https://support.goalexandria.com/release-notes/
All release notes 23.9 and onward are on the new Support Center.
Cloud-Hosted Updates
When you host with us, we take care of all updates! During these updates—the second to last or last weekend every month (Saturday and Sunday)—please plan for possible downtimes with Alexandria. And if you need to contact Customer Support over the weekend, please call us (emails are only responded to during regular business hours Monday–Friday).
Self-Hosted Updates
Once all of the Cloud-Hosted servers have been updated, we will make the update available to Self-Hosted servers.
We highly recommend you consider Cloud Hosting.
Not every version is able to update to the newest version, so the Available Updates window will only include those versions that meet your machine and version requirements.
Self-Hosted Notice - Mac
If you self-host on a Mac, hold off updating your servers to macOS 10.15 Catalina until you can update to Alexandria 22.8 or later (64-bit compatible releases).
If you self-host on a Mac, here's how to install the update on your Self-Hosted server:
- Log in to Alexandria.
- Append /admin to the end of your Alexandria URL.
- Click the Actions menu, then select Check For Updates.
- Select the update version from the list, then click Update. Your update will now download.
- The update screen will close automatically and you will be redirected to the login window.
Self-Hosted Notice - Windows
As of 2023 our self-hosted update process has changed.
If you self-host on a Windows machine and are on Alexandria 22.6 or earlier: Contact us for instructions and assistance updating to the latest version.
If you self-host on a Windows machine and are on Alexandria 22.12 or later, here's how to install the update on your Self-Hosted server:
- Log in to Alexandria.
- Append /admin to the end of your Alexandria URL.
- Click the Actions menu, then select Check For Updates.
- Select the update version from the list, then click Update. Your update will download to the Updates folder in your Alexandria Support folder.
- The download may take several minutes.
- The update screen will close automatically and you will be redirected to the login window.
- Once the installer has downloaded, and not before, quit Alexandria.
- Remove your existing Alexandria application using Add or Remove Programs in System Settings.
- Run the newly-downloaded Alexandria Installer.
Important Information
Version Numbering Change
As of 20.1, we've simplified our versioning scheme by dropping the series version. We now use the following:
- xx = academic year, beginning in June; yy = month
For example, 20.1 means:
- 20 = 2020 academic year
- 1 = The first monthly update (June)
Centralized Catalogs
If you have more sites than you are licensed for, contact our Sales team immediately at 1-800-347-6439. You can check this in Sites Management; the number of total sites plus the Union Site shows at the top, and the number you have licensed is at the bottom. The Union Site does not require an additional license.
Data Conversion
These Data Conversion notes are for Self Hosted users updating from v7 and switching from v6. If you are cloud-hosted or moving to cloud-hosted, we do everything for you!
Data conversions from older versions may not be supported. Before updating, please check the version you're currently running.
Updating from v7
If you're already running 7.17.12 or newer, you can update to the latest version. But if you're running an older version, you'll need to update a few times.
- Running 7.16.3? Update to 7.17.12 before updating to the latest version.
- Running 7.16.2? Update to 7.16.3, then to 7.17.12, before updating to the latest version.
- Running an even older version? Contact COMPanion Support for assistance. Depending on your current version, your upgrade path may go through one or more of the following: 7.15.3 → 7.16.2.6 → 7.16.3 → 7.17.12 → Current Version
Upgrading from v6
The process to update from 6.23.1 to v7 is quite a bit different than updating from a more recent version. Check out our v6 to v7 Conversion Guide for more information.
Running 6.22.9 or older? Update to 6.23.1, then to 7.17.12, before updating to the latest version.
Data conversion can take up to 10 minutes for a single database of average size or longer for larger collections and Centralized Catalogs, during which time the program will be inaccessible in your browser. Do not fear; it's still working. If you're concerned, check your server logs for a progress update.
