options in communicating w/ patrons
Requirements
In order for email notifications to work, you need to make sure several things are set up in Alexandria:
Configure your
Open Links in New Window These can be accessed through Preferences > Setup > Email or /admin > Email.
Add an email to your
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- Make sure at least one operator has a Primary Email on their record.?
Make sure your patrons have a
Open Links in New Window on their record so they can receive notifications and messages. Run a
Open Links in New Window to see who still needs an email added.
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Automatic Email Notifications
In order for patrons and librarians to get these notices, you must have
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turned on in Circulation Preferences. Some of these notifications also require additional preferences to be set in order for them to send.
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TT and Alex
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Report Email Notifications
These notices can be saved and scheduled or sent only once.
Report | Use | Circulation Letter | ||||
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Account Introduction | Give patrons their login credentials and other important library information | Account Access Information | ||||
Account Expiring Notice | Notify patrons whose accounts are expiring in the next 30 days | |||||
Send Email | Send out a customizable email to a selection of patrons | |||||
Send Patron Details Email | Email Patron Details to selected patrons
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Coming Due Items Notice | Let patrons know their items are due soon | Circulation Letter | ||||
In-Stock Hold Notice | Notify patrons when an in-stock hold is ready for them to pick up | In-Stock Hold | ||||
Lost Items Charge Notice | Notify patrons who have unpaid lost items charges | Circulation Letter | ||||
Overdue Items and Unpaid Charges Notice | Notify patrons who have overdue items and/or unpaid charges | Circulation Letter | ||||
Overdue Items Notice | Notify patrons who have items that are overdue | Circulation Letter | ||||
Severely Overdue Items Notice | Notify patrons who have items that are severely overdue | Circulation Letter | ||||
Unpaid Charges Notice | Notify patrons who have charges that haven't been paid yet | Circulation Letter |
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customize letter text
list of notifications patrons get