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Patrons

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Adding New Admins and Librarians

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All Staff
  • Be sure to set up secure passwords for all patrons with special access.
  • If a patron is a staff member but also participates in circulation, we recommend setting up two different accounts: 
District Administrators

Only District Administrators can make other patrons District Administrators. If you get a new District Administrator but didn't have the old one grant those permissions before they left, contact our Support team at _______________. They will confirm the new District Administrator's identity and grant those permissions.

DA cannot be changed; has full access to program; everything else is totally customizable

username and password set; recommend a separate patron w/ a user and pass not tied to circulation; special access one

student aide - general account

multiple logins - see who's doing what (contact support to look at logs or export when that's a thing)

make sure groups and levels are correct


add a list of resources for new people