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Getting Started
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Copy of Conversion Review Agreement
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Alexandria 7 Conversion Review Agreement
Details on the Conversion
Converting your data to Alexandria 7 is not a straightforward process; your data is being converted to a different program. This means not everything will be exactly the same as what you’re currently accustomed to.
If you’re converting from an older version of Alexandria (v5 or v6), please make sure to review the differences between the programs so you are familiar. These can be found under the
section of the Switch to Alexandria 7 online Support Center page.If you’re converting from another library information system, be aware that only your items will convert unless otherwise specified in your order. Also, catalog holdings could change due to the possible use of different MARC tags/holdings standards. Customer Support can assist you with importing patrons.
Conversion Review Period and What We Will Do For You
Due to the complexity of the conversion, we are requiring our customers to review the work performed for up to but not longer than 2 weeks after the conversion completion date.
This allotted 2 weeks should be enough time to review the data in Alexandria and bring any questions or issues to our Support and Conversion Teams for review.
The sooner we know about possible issues that might have occurred during the conversion process the better. Correcting any issues past 2 weeks can cause the fix to become increasingly more difficult to address and correct (if even possible at all). We will do everything within our capabilities during the 2 week review period to assist with any questions or fix any problems that are due to errors during the conversion process and not due to limitations of the compatibility of the two programs.
If issues arise past the 2-week review period, customers will be accountable for making corrections themselves or will have the option to pay for database cleanup and possibly restoration or a new conversion.
It is important to be diligent and detailed in reviewing your data after the conversion process has been completed.
What You Need To Do
Since we are not proprietors of your data, we do not know how it should look or how it has been set up. This means we can do basic database verifications as far as looking at number totals. It is up to you to review the details of your data after the conversion and ask questions or bring up possible issues to be addressed.
Before the conversion, please review the following items:
- If you’re converting from an older version of Alexandria...
Review and become familiar with the
of our Switch to Alexandria 7 Support Center page.Understand that you are responsible for recreating:
Preferences
Saved Reports
Saved Utilities
Explore Panes
- Self-Hosted Customers
Review and become familiar with the
- Understand that running Alexandria on a server and in an environment that meets the requirements of the program is essential for smooth operation of the program and limited interruptions in system use.
- Bring any questions or issues to the attention of COMPanion Customer Support or the Conversions Team within 2 weeks after the conversion completion date.
By completing this form, you are hereby acknowledging that you have read and understand the information listed in this document and you are aware of the limitations of the conversion and are agreeing to the specified timeframe for conversion work review period.
