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Getting Started

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Conversion Review Agreement

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Alexandria 7 Conversion Review Agreement

Details on the Conversion

Alexandria 7 is a major update and thus contains many new features and changes. Although the majority of it will be very familiar to users of the previous versions, not everything is exactly the same, and some data can not be converted due to feature changes.

If you’re converting from an older version of Alexandria (v5 or v6), please make sure to review the “What You Need To Do” section so you are prepared for the changes.

If you’re converting from another library information system, be aware that only your items (Titles and Copies) will convert unless otherwise specified in your order. You will not lose any data in your MARC records, although Alexandria may not “see” some data due to deviations from standards. Customer Support can help you correct some of those differences once you’ve identified them. 

In addition, Customer Support can assist you with importing patrons or using one of the automatic SIS integration options available with Alexandria.

What You Need To Do: Before and After the Conversion

After the conversion, we can do basic database verifications and audit record counts. It is up to you to review the details of your data after the conversion and ask questions or bring up possible issues to be addressed.

However, due to the complexity of the conversion, once we’ve made the converted database available you should review the data in your database ASAP as we require YOU to review the converted data to identify issues with the conversion so that we can address them ASAP.

This allotted 2 weeks should be enough time to review the data in Alexandria and bring any questions or issues to our Support and Conversion Teams for review. 

The sooner we know about possible issues that might have occurred during conversion the better. Correcting any issues past 2 weeks can cause the fix to become increasingly more difficult to address and correct (if even possible at all). We will do everything within our capabilities during the 2 week review period to assist with any questions or fix any problems that are due to errors during the conversion process and not due to limitations of the compatibility of the programs.

If issues arise past the 2-week review period, customers will be accountable for making corrections themselves or will have the option to pay for database cleanup and possibly restoration or a new conversion.

It is important to be diligent and detailed in reviewing your data after the conversion process has been completed.

Before the conversion you should do the following:

  • Self-Hosted Customers
    • Note, there is an extra annual charge for supporting Self Hosted Customers; the easiest and least expensive solution is to let us host your data.
    • If you choose to Self Host, review and become familiar with the 

By completing this form, you are hereby acknowledging that you have read and understand the information listed in this document and you are aware of the limitations of the conversion and are agreeing to the specified timeframe for conversion work review period.


A copy of your agreement will be sent to this email address.

 
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