While importing items, look at the Barcode Handling section on the Settings tab. Add a Starting Item Barcode and select Always Assign New Barcodes.

You'll need to create a saved import. Go to the import you want and click Create Saved Import at the bottom of the window. Then you'll need to enter a name and fill out the Settings tab with your preferences. Lastly, go to the File Source tab and select FTP or FTPS from the Protocol dropdown. Enter your FTP/FTPS server's information. (If you don't have your own server, COMPanion offers secure and private folders on our FTP server!) Want to check if it works? Click Test FTP Connection. From there, you can run the import whenever necessary.

There are two ways to forgive charges:

• With the patron pulled up in Circulation, go to the Charges tab. Select the charge and click Make Payment. Enter the amount you'd like to forgive in the Forgive field and click Process.

• Use the Forgive Charges utility to forgive charges, fines, and/or fees for multiple patrons at once

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Alexandria has multiple reports that will show you who has unpaid charges:

• Charges and Overdue Fines - Complete report
• Charges and Overdue Fines - Charges Only report
• Charges and Overdue Fines - Fines Only report