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nameHow to Log In
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Info

this page has been moved to https://support.goalexandria.com/accessing-alexandria/

How to Log In In 

An operator username and login password are account is required to access Alexandria Librarian every time the application is launched.

The basic steps to log in are the same for all Alexandria libraries:

  1. Open an Alexandria URL in your browser.
  2. On the Log In login screen, enter your username and password.
  3. Click Log In.

Tip

Need to log in as a different operator? Reload your browser window to get back to the Log In screen, then log in as normal..




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Alternatively, if you have the GG4L SIS Integration, you can log in using your GG4L credentials:

  1. Open an Alexandria URL in your browser.
  2. On the login screen, click OR CONTINUE WITH GG4L.
  3. Once the GG4L login window opens, enter your GG4L username and password.
  4. Click Sign In.

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nameBut where do I log in?
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But where do I log in?

Well, that depends. The URL you'll use to log in depends on a variety of factors based on how your library is set up and which module you want to log in to. Follow the steps for your particular installation below:

Cloud Hosting
  1. Open your web browser and go to the address bar, typically located at the top of the window.
  2. Enter your library's domain name or IP address, forward slash (/), the name of the module you want to access.
    • yourdomain.com/module
    • 123.456.78.910/librarian
    • yoursite.goalexandria.com/librarian
  3. Tap Enter.
  4. On the Log In screen, enter your username and password.
  5. Click Log In.

Info

Locate your library's IP address in Circulation > Special tab > System Info or Tools /admin > Administration > Status.

Self Hosting
  1. Open your web browser and go to the address bar, typically located at the top of the window.
  2. Enter your library's domain name or IP address, colon (:), port number, forward slash (/), the name of the module you want to access.
    • yourdomain.com:port/module
    • 123.456.78.910:8080librarian
    • yourdomain.com:80/librarian
  3. Tap Enter.
  4. On the Log In screen, enter your username and password.
  5. Click Log In.

Alexandria Controller

To access a single site within your Controller account, you need the serial number for that site's data station. You can locate the serial number in Tools /admin > Administration > Status, or Circulation > Special tab > License Info, or check with your library administrator.

  1. Open your web browser and go to the address bar, typically located at the top of the window.
  2. Enter library's domain name or IP address, colon (:), port number, forward slash (/), serial number, forward slash (/), the name of the module you want to access.
    • yourdomain.com:port/serialnumber/module
    • 123.456.78.910:8080/5555123/librarian
    • yourdomain.com:80/5555123/librarian
  3. To access the Controller Admin module, do not enter the site-specific serial number.

    • yourdomain.com:80/admin
    • 123.456.78.910:8080/admin
  4. Tap Enter.
  5. On the Log In screen, enter your username and password.
  6. Click Log In.

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Alexandria

Modules

Add one of these modules Log in to a module directly – just add /module to the end of your URL to log in directly, like demo.goalexandria.com/browse . Remember to bookmark your favorite modules for easy access!

Alexandria

Librarian
modules
Researcher modules
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/admin

/authority

/circulation

/explorebuilder

/export

/import

/inventory

/items

/librarian

/managebulletins

/maps

/messages

/operations

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/patrons

/preferences

/reports

/reviews

/routes

/selfservice

/selfservicein

/selfserviceout

/SIF

/sites

/subscriptions

/tools

/utilities

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/researcher

/bulletins

/explore

/mobile

/scout

/slideshow

/status

  Image Added   /circulation
  Image Added   /patrons
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  Image Added   /tools
Image Added /builder
Image Added   /researcher
 Image Added   /preferences  
Image Added   /offline
Image Added   Textbook Tracker
Operations
Image Added   /reports
Image Added   /utilities
Image Added   /export
Image Added   /import


Tools
 Image Added   /authority
 Image Added   /inventory
 Image Added   /sites
 Image Added   /routes
 Image Added   /subscriptions
Image Added /offline 
 Image Added   /selfservice
Builder
Image Added   /managebulletins
Image Added  /explorebuilder
 Image Added  /maps
 Image Added   /reviews
Researcher
  Image Added   /researcher
 Image Added   /browse
Image Added   /bulletins
Image Added   /explore
Image Added   /groupsearch
Image Added   /status
Image Added   /scout
 Image Added   /search
Image Added   /slideshow


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nameCan't remember your password?
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Can't remember your password?

  1. Click Can't access your account? at the bottom of the Log In dialog.
  2. In the Reset Password dialog, enter the username, barcode, or email address associated with your account.
  3. Check your email account for the Reset Password email, which contains a link that will allow you to reset your username and password.

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Go to Circulation > Special > License Info.

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Troubleshooting

When Alexandria is behaving abnormally, it may be due to blocked ports, aggressive emails filters, etc. Before you give us a call, check these things first:

  1. Does your machine have a network filter turned on?
  2. Is one of your network filters blocking Alexandria communications?
  3. Is your network blocking communications outside of your network?
  4. Is your email firewall blocking or filtering Alexandria messages?
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nameTroubleshooting
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Troubleshooting

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titleI don't have access to the email address associated with my patron account.

Please ask your Librarian or System Administrator for assistance. 

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titleThe password can not be reset because mail settings have not been configured.

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Please ask your System Administrator for assistance.

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titleWhere is my serial number?