The Support Center has moved!! See the new website https://support.goalexandria.com/  

Alexandria

Space shortcuts

Page tree


Versions Compared

Old Version 153

changes.mady.by.user Morgan

Saved on

compared with

New Version Current

changes.mady.by.user Myra

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Content Layer
id1263532047

Textbook Tracker

Builder
Image Added   /managebulletins
Image Added  /explorebuilder
 Image Added  /maps
 Image Added   /reviews
Researcher
  Image Added   /researcher
 Image Added   /browse
Image Added   /bulletins
Image Added   /explore
Image Added   /groupsearch
Image Added   /status
Image Added   /scout
 Image Added   /search
Image Added   /slideshow

Textbook Tracker

Librarian
 Image Added
Librarian
 Image Removed
    /tt-circulation
 
Image Removed
Image Added    /tt-items
 
Image Removed
Image Added    /tt-patrons
 
Image Removed
Image Added    /operations
 
Image Removed
Image Added   /tt-tools
  Image Removed  
  Image Added   /tt-preferences  
panel
Tools
TT
Tools
 
Image Removed
Image Added   /admin
 
Image Removed
Image Added   /tt-export
 
Image Removed
Image Added   /import
  Image Modified   /tt-preferences
 
Image Removed
Image Added   /tt-reports
 
Image Removed
Image Added   /tt-utilities
solid  Image Removed
Management
   Image Added    /tt-sites


Content Column
width100.00002%
id1263532050
Content Block
nameHow to Log In
id1263571524
Info

this page has been moved to https://support.goalexandria.com/accessing-alexandria/

How to Log In In 

An operator account is required to access Alexandria Librarian every time the application is launched.

The basic steps to log in are the same for all Alexandria libraries:

  1. Open an Alexandria URL in your browser.
  2. On the login screen, enter your username and password.

  3. Click Log In.

Tip

Need to log in as a different operator? Reload your browser window to get back to the Log In screen, then log in as normal.




Image RemovedImage Added

Alternatively, if you have the GG4L SIS Integration, you can log in using your GG4L credentials:

  1. Open an Alexandria URL in your browser.
  2. On the login screen, click OR CONTINUE WITH GG4L.
  3. Once the GG4L login window opens, enter your GG4L username and password.
  4. Click Sign In.

Image Modified

Content Block
nameBut where do I log in?
id1263532049

But where do I log in?

Well, that depends. The URL you'll use to log in depends on a variety of factors based on how your library is set up and which module you want to log in to. Follow the steps for your particular installation below:

Cloud Hosting
  1. Open your web browser and go to the address bar, typically located at the top of the window.
  2. Enter your library's domain name or IP address, forward slash (/), the name of the module you want to access.
    • yourdomain.com/module
    • 123.456.78.910/librarian
    • yoursite.goalexandria.com/librarian
  3. Tap Enter.
  4. On the Log In screen, enter your username and password.
  5. Click Log In.

Info

Locate your library's IP address in Circulation > Special tab > System Info or /admin > Status.

Self Hosting
  1. Open your web browser and go to the address bar, typically located at the top of the window.
  2. Enter your library's domain name or IP address, colon (:), port number, forward slash (/), the name of the module you want to access.
    • yourdomain.com:port/module
    • 123.456.78.910:8080librarian
    • yourdomain.com:80/librarian
  3. Tap Enter.
  4. On the Log In screen, enter your username and password.
  5. Click Log In.

Alexandria Controller

To access a single site within your Controller account, you need the serial number for that site's data station. You can locate the serial number in /admin > Status, or Circulation > Special tab > License Info, or check with your library administrator.

  1. Open your web browser and go to the address bar, typically located at the top of the window.
  2. Enter library's domain name or IP address, colon (:), port number, forward slash (/), serial number, forward slash (/), the name of the module you want to access.
    • yourdomain.com:port/serialnumber/module
    • 123.456.78.910:8080/5555123/librarian
    • yourdomain.com:80/5555123/librarian

  3. To access the Controller Admin module, do not enter the site-specific serial number.

    • yourdomain.com:80/admin
    • 123.456.78.910:8080/admin
  4. Tap Enter.
  5. On the Log In screen, enter your username and password.
  6. Click Log In.

Alexandria

borderWidth

  Image Removed
Librarian
  Image Added   /circulation
  
Image Removed
Image Added   /
items  Image Removed   /
patrons
  
Image Modified   /operations
  
Image Removed
Image Added   /tools
  Image Removed
Image Added /builder
Image Added   /researcher
 Image Added  
Image Removed  
/preferences  
  Image Removed
Image Added   /offline
  Image Removed
Image Added  
 
Textbook Tracker
Operations
Image Added   /reports
Image Added   /utilities
Image Added   /export
Image Added   /import


Tools
 Image Added   /authority
 Image Added
Tools
 Image Removed  /admin
 Image Removed  /authority
 Image Removed  /export
 Image Removed  /import
 Image Removed
  /inventory
 
Image Removed
Image Added   /
preferences
sites
 
Image Removed
Image Added   /
reports
routes
 
Image Removed
Image Added   /
selfservice Image Removed
subscriptions
Image Added /offline 
 Image Added   /
utilities
selfservice
Content Block
nameModules
id1263762335

Modules

Log in to a module directly – just add /module to the end of your URL, like demo.goalexandria.com/browse . Remember to bookmark your favorite modules for easy access!

Section
Column
width25%
Panel
0
borderStylesolid
Multiexcerpt
MultiExcerptNameLibrarian
Column
width25%
Panel
borderWidth0
borderStylesolid
Multiexcerpt
MultiExcerptNameTools
Column
width25%
Panel
borderWidth0
borderStylesolid
Management
Multiexcerpt
MultiExcerptNameManagement
  Image Removed /explorebuilder
 Image Removed  /managebulletins
 Image Removed  /maps
 Image Removed  /reviews
 Image Removed  /routes
 Image Removed  /sites
 Image Removed  /subscriptions
Column
width25%
Panel
borderWidth0
borderStylesolid
Researcher
Multiexcerpt
MultiExcerptNameResearcher
  Image Removed  /researcher
 Image Removed  /browse
 Image Removed  /bulletins
 Image Removed  /explore
Image Removed  /groupsearch
 Image Removed  /status
 Image Removed  /scout
 Image Removed  /search
 Image Removed  /slideshow
Section
Column
width25%
Panel
borderWidth0
borderStylesolid
Multiexcerpt
MultiExcerptNameTT Librarian
Column
width25%
Multiexcerpt
MultiExcerptName
borderWidth0
borderStylesolid
Column
width25%
Panel
borderWidth0
borderStyle
Multiexcerpt
MultiExcerptNameTT Management
Content Block
nameCan't remember your password?
id1264075273

Can't remember your password?

  1. Click Can't access your account? at the bottom of the Log In dialog.
  2. In the Reset Password dialog, enter the username, barcode, or email address associated with your account.
  3. Check your email account for the Reset Password email, which contains a link that will allow you to reset your username and password.
Image Removed


ALIB:Alex Troubleshooting
Troubleshooting

When Alexandria is behaving abnormally, it may be due to blocked ports, aggressive emails filters, etc. Before you give us a call, check these things first:

  1. Does your machine have a network filter turned on?
  2. Is one of your network filters blocking Alexandria communications?
  3. Is your network blocking communications outside of your network?
  4. Is your email firewall blocking or filtering Alexandria messages?
Content Block
nameTroubleshooting
id1367834647

Troubleshooting

Multiexcerpt include
SpaceWithExcerptALIB
MultiExcerptNameAccessing Alexandria Troubleshooting
PageWithExcerpt

© 2023 COMPanion® Corporation | All Rights Reserved | Terms of Service & Privacy Policy