The Add Patron Notes utility will add or append a Contact, General, Alert, or Category Note to selected patrons. Check the Replace Existing Notes checkbox on the Options tab to remove existing notes and replace them with what you type in the Add Note field.

Uses

• If a group of specific patrons need to meet with the librarian, select Alert Note and type "Needs to meet with librarian" on the Options tab before running this utility. Alert Notes pop up in Circulation whenever those patrons' barcodes are scanned.

• If a group of specific patrons are in special reading programs, considered at-risk, or belong to other groups that need to be recorded, select Category Note and type the desired note on the Options tab. 

Operation Summary File

The Advance Patron Grade utility moves specified patrons to the next grade level. Customize your grade levels in the Grade Table in Patron Preferences. 

If you name your policies after grades, then you'll need to update policies as well. This has to be changed on a policy-by-policy selection.

Use(s)

Run this utility if you need to be specific about what types of patrons need to be moved to the next grade level. If you would like to advance all patron grades at the same time, use the Advance All Grades utility on the Grade Table tab of Patron Preferences.

Operation Summary File

The Change Patron 2nd Location utility changes or adds a 2nd location for the specified patrons. If the Change 2nd Location to field is left blank, it will remove the current 2nd Location. You can also change and remove specific 2nd Locations using Authority Control.

Operation Summary File

The Change Patron Grade utility changes the grade of selected patrons to the grade specified in the Options tab.

Use(s)

Run this utility if there's a mistake while adding or importing patron records that results in patrons not being in the correct grade.

Operation Summary File

The Change Patron Location utility changes the location of selected patrons to the location specified in the Options tab. If you only need to modify the name of one or two locations, use Authority Control instead.

Use(s)

• Run this utility to set patron homerooms based on grade.

• Merge all homerooms for end-of-year cleanup.

Operation Summary File

The Change Patron Policy utility changes the policy of selected patrons to the policy specified in the Options tab.

Use(s)

Run this utility when you create new policies or need to switch around policies.

Operation Summary File

The Change Patron Security Group utility changes the security group of selected patrons to the security group specified in the Options tab.

Use(s)

Operation Summary File

The Change Patron Status utility changes the status of selected patrons to the status specified in the Options tab:

• Active: These patrons can use the library (check in and out) according to the rules of the assigned patron policies.

• Card Lost or Suspended: These statuses cause a warning message to appear when the patron barcode is entered in Circulation and require operator intervention in order to continue.

• Transferred, Inactive, or Other: These options are used mainly for generating reports for patrons with a statuses other than Active; for example, those who have transferred or are inactive. These statuses cause an alert message to appear in Circulation when the patron barcode is entered.

Use(s)

• Run this utility if you need to give a group of patrons who previously had an Inactive or Suspended status an Active status again.

• Run this utility at the end of the school year to give all patrons an Inactive status, which will prevent them from placing holds, making reservations, and more over the summer. Then at the beginning of the school year, use this utility to restore everyone's Active status.

Operation Summary File

The Forgive Charges utility forgives selected charges, fees, or fines created during the transaction date range specified on the Options tab.

If you don't specify a transaction date period, all selected past charges will be forgiven.

What's included in each charge type?

• All Charges, Fees, and Fines. Everything.

• Lost Fees Only. Charge record with a transaction note or description of “Lost.”

• Overdue Fines Only. Charge record with a transaction note or description of “Overdue Fine” or a currently accumulating fine.

• Other Charges/Fees. Everything except items in #2 and #3.

Use(s)

• Run this utility to remove accidental charges, fees, and/or fines.

• If you declare all overdue items at the end of the school year as lost but only want to charge the lost item fee (not overdue fines), run this utility with the Overdue Fines Only option.

Operation Summary File

The Move Patrons to Site utility moves selected patrons from their current site to the site specified on the Options tab.

Use(s)

Run this utility if you accidentally imported patron records to the wrong site and need to move them.

Operation Summary File

The Reassign Union Site Patrons utility changes patrons' assigned site from the Union Site to the site designated on the Options tab.

Use(s)

Patrons are assigned to the Union Site when imports are run for sites that don't exist. If you made a mistake while importing patron records and they are now assigned to the Union Site, run this utility to assign them to the correct site.

Operation Summary File

The Remove Patron History utility removes everything but Lexile history from selected patrons' history reports. 

There are two ways to access patron history reports:

• Circulation > Actions menu  in the current patron pane > History
• Patrons Management > Actions menu  > Show History

Either way, a PDF of that patron's history will then automatically download to your device.

Use(s)

Run this utility when you need to clear up space in your database, start with a clean slate on statistics, or remove information because of privacy concerns.

Operation Summary File

The Remove Patron Notes utility removes a Contact, General, Alert, or Category Note from selected patrons. 

Use(s)

Run this utility to remove old and temporary notes.

Operation Summary File

The Remove Patron Pictures utility removes pictures for all selected patrons.

Use(s)

Run this utility if you need to remove patron pictures because they need to be replaced or there are privacy concerns.