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Tools > Utilities > Patrons > General
Change Patron Location
Change Patron Policy
Change Patron Security Group
Change Patron Status
Forgive Charges
Move Patrons to Site (CC only)
Reassign Union Site Patrons
Remove Patron History
Remove Patron Notes
Remove Patron Pictures
Remove Patrons
Renew Patron Cards
Reset Passwords
Advance Patron Grade
Moves specified patrons to the next grade (i.e. level)
Grade is the default term for the Level terminology field. You can customize the term in Preferences > Localization > Terminology.
Change Patron Grade
Changes the grade (i.e. level) of selected patrons to the specified grade
Grade is the default term for the Level terminology field. You can customize the term in Preferences > Localization > Terminology .
Change Patron 2nd Location
Changes or adds a 2nd location for specified patrons
2nd Location is the default term for the Sublocation terminology field. You can customize the term in Preferences > Localization > Terminology.
Change Patron Location
Textbook Tracker
Changes the location of selected patrons to the location specified on the Options tab
"Location" is a customizable term that can be changed in Preferences > Localization > Terminology. "Homeroom" is a common alternative.
Change Patron Policy
Changes the policy of selected patrons to the policy specified on the Options tab
Change Patron Security Group
Changes the security group of selected patrons to the security group specified on the Options tab
Change Patron Status
Changes the status of selected patrons to the specified status
The Forgive Charges utility forgives selected charges, fees, or fines created during the transaction date range specified on the Options tab.
If you don't specify a transaction date period, all selected past charges will be forgiven.
What's included in each charge type?
- All Charges, Fees, and Fines. Everything.
- Lost Fees Only. Charge record with a transaction note or description of “Lost.”
- Overdue Fines Only. Charge record with a transaction note or description of “Overdue Fine” or a currently accumulating fine.
- Other Charges/Fees. Everything except items in #2 and #3.
Use(s)
- Run this utility to remove accidental charges, fees, and/or fines.
- If you declare all overdue items at the end of the school year as lost but only want to charge the lost item fee (not overdue fines), run this utility with the Overdue Fines Only option.
Selections
Options
This utility is only available to those with a Centralized Catalog.
The Move Patrons to Site utility moves selected patrons from their current site to the site specified on the Options tab.
Use(s)
Run this utility if you accidentally imported patron records to the wrong site and need to move them.
Selections
Options
The Reassign Union Site Patrons utility changes selected patrons' assigned site from the Union Site to the site specified on the Options tab.
Use(s)
Patrons are assigned to the Union Site when imports are run for sites that don't exist. If you made a mistake while importing patron records and they are now assigned to the Union Site, run this utility to assign them to the correct site.
Selections
Options
The Remove Patron History utility removes everything but Lexile history from selected patrons' histories.
There are two ways to access patron history reports:
- Circulation > Actions menu in the current patron pane > History
- Patrons Management > Actions menu > Show History
Either way, a PDF of that patron's history will then automatically download to your device.
Use(s)
Run this utility when you need to clear up space in your database, start with a clean slate on statistics, or remove information because of privacy concerns.
Selections
The Remove Patron Pictures utility removes pictures for all selected patrons.
Use(s)
- Run this utility if you need to remove patron pictures because they need to be replaced.
- If patron pictures need to be removed because of privacy concerns, run this utility.
Selections
Textbook Tracker
The Remove Patrons utility removes selected patron records from your database.
On the Options tab, you can choose whether or not to include patrons with checked out or outstanding financial items, including credits:
- If you leave the box unchecked, all selected patrons without checked out items or charges will be removed. Some things, like reviews, are transferred to the Unknown Patron rather than deleted.
- If you check the box, all selected patrons will be removed no matter what. Checked out items will be declared lost, and holds, reservations, charges, and credits are all removed.
Use(s)
- Run this utility at the end of the school year if you re-import your patrons at the beginning of each school year.
- There are two ways to use this utility to remove graduated patrons at the end of the school year:
- If you keep track of graduation dates in patron records, enter the appropriate date range or relative date in the Graduation Date field.
- If you use Last Grade in the Grade Table Preferences, enter the user-defined value for Last Grade in the Patrons in Grade field (most commonly "Graduated").
- If you manage patrons with SIF or Clever, patrons who have an active record in Alexandria but are no longer included in the synced data will be marked as Transferred (this may include graduated and transferred students). Those patron records will need to be removed manually. Run this utility to remove patrons with a status of Transferred.
Check out our Beginning-of-Year Procedures and End-of-Year Procedures for tips and instructions on preparing your library for summer and the new school year.
Selections
Options
This utility will only work when Preferences > Patrons > Patron Rules > Disable Card Expiration Dates is unchecked.
The Renew Patron Cards utility renews the library cards of all selected patrons. The number of days a patron's card is active after renewal is determined by patron policies.
Selections
The Reset Passwords utility resets selected patrons' passwords to their last name (all lowercase letters)
For security purposes, we strongly recommend that each user change their password after initially accessing their account.
Use(s)
Run this utility at the beginning of the school year to let patrons who have forgotten their passwords over the summer log into their accounts.