The Support Center has moved!! See the new website https://support.goalexandria.com/ 
September 14th, 2020
You told us, and we listened! With your feedback, we updated Patron Details to be more efficient and helpful than ever before. Have you given it a try yet?
In addition to a receiving a reorganization, Patron Details is now interactive! Say you want to renew an item or forgive a charge for the patron whose Details you're viewing. Simply click on that section's heading (i.e. "Items Out" or "Charge Summary") to be taken to the right place in Circulation. You can also click on a title to make it the Current Item.
Take a look at the When are my books due?—Send Patron Details to everyone tip to learn how to use the Send Patron Details Email report.
We'd again like to thank all of those who took our survey on Patron Details. Your insights were integral to its redesign! If you'd like to regularly give feedback on what's coming next in Alexandria, consider joining our User Research Group.
The new and improved Patron Details is only available on v7. Still on version 6? Learn about switching to Alexandria 7!
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