Pardon the mess! The Support Center is undergoing construction.  

Blog

  • 2024
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014


You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Next »

April 6th, 2020

Whether you're preparing for the end of the year or need to close your library early, turning off email notifications is an important part of that process. 

Version 7

Go to the Circulation Settings tab in Circulation Preferences and uncheck Enable Automatic Email Notifications. Remember to turn this back on once school resumes.

If you have saved reports, you'll also need to follow these steps:

  1. Check for saved reports by going to Tools > Reports. Make sure you have the All Reports category selected before clicking on the Saved tab. If you only need to check email notices to patrons, then click on the Notices subcategory within the Circulation category instead.
  2. Scheduled reports will have a calendar icon to the right of the saved report's name. Check the Options tab of each one.
  3. If the scheduled report shows a format of "Email" on the Options tab, then click on the Schedule tab, unlock  the page, and uncheck Schedule Report. Click Save.
  4. Once saved, those scheduled emails will stop going out. Just be sure to remember which ones need to be turned back on later once school resumes.
Version 6

Go to the Circulation Settings tab in Circulation Preferences and uncheck Enable Automatic Email Notifications. Remember to turn this back on once school resumes.

If you have saved reports, you'll also need to follow these steps:

  1. In the Reports module, make sure you have the All Reports category selected before clicking on the Saved tab. If you only need to check email notices to patrons, then click on the Notices subcategory within the Circulation category instead.
  2. Check the Scheduled column to see whether or not a report is scheduled.
  3. Click on each scheduled report and go to the Schedule tab.
  4. Clear the Run next on field and uncheck Send Email Notification.
  5. Click Save All when you're done.
  6. Once saved, those scheduled emails will stop going out. Just be sure to remember which ones need to be turned back on later once school resumes.

You can only modify saved reports in the v6 installed client.

Before you go...

Is your library closing early or going remote? Check out our new Unexpected School Closures article and video for tips on making this transition. And feel free to contact our 24/7 Support team at 1-800-347-4942 or support@goalexandria.com if you need additional help or have questions. We wish you the best and hope you stay safe!


Want more tips? 

Sign up for the emails!

How helpful was this page? 

Tell us what we can improve.

  • No labels