August 3rd, 2020
The beginning of this school year is a bit different than usual, but you've got this! We've compiled some additional beginning-of-year tips to help you get your library running again. These will be especially useful if your school had to close or change procedures suddenly.
Schools that didn't have an option to gather books before closing will have a lot of overdues. If this applies to you, there are a few things you can do to take care of this:
- Renew the items manually (use the RA Circulation Command to renew all for a patron).
- Change your fine rate to 0 in Item Policies.
- Run the Change Due Date utility (v7) | Fix Due Date utility (v6).
You also have the option of just waiting for patrons to return the items without doing anything else.
Once you've adjusted due dates, send out a Coming Due Items Notice report to let patrons know their items aren't overdue but do need to be returned soon. If you chose to leave items as overdue, also send out an Overdue Items Notice report (v7 | v6).
If you turned off your Alexandria emails, you'll need to turn them back on. This involves a few things:
- Check Admin > Email (v7 | v6) to ensure the server settings are still correct.
- Go through your saved reports (v7 | v6) and reschedule ones that are still needed.
- Go to Preferences > Circulation > Circulation Settings and turn on Enable Automatic Email Notifications (v7 | v6).
Ideally, you’ll have time to check your preferences settings every year, but this year in particular the way your patrons check books out may have changed. Remember to set up your calendars to reflect closed and period due days (v7 | v6). Next, you'll need to verify that your policies and a few other preferences are set up to properly coincide with your new checkout strategy. Take a look at Remote Checkouts for more information.
Don't forget to also go through the steps in our Beginning-of-Year Procedures (v7 | v6). As always, Customer Support is available at any time to help with getting your library running again! Call or email them at 1-800-347-4942 / firstname.lastname@example.org. Please be patient as we're working with limited staff this year.
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Oct 14, 2020
New Copy List—See where your copies are
Oct 07, 2020
New Item Details—Interactivity and reorganization
Sep 30, 2020
Clean up—Managing Z39.50 servers
Sep 23, 2020
Immediately check out in-stock holds
Sep 16, 2020
New Patron Details—We listened to your feedback!
Sep 09, 2020
Customize your notices!
Sep 02, 2020
Keeping patrons informed—Email notices
Aug 26, 2020
Refresher—Checking in items
Aug 19, 2020
Why can't I find it?—Tips for using Search
Aug 12, 2020
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